Ease of Use for newbies in the Business
Silverbirdhosting cPanel is extremely user-friendly and can be used by those with little experience in website development.
Powerful features for Advance Users
A wide variety of tools to satisfy advanced user and website developer needs.
WordPress Optimized
Get more speed, better SEO, visitor retention and conversions with our custom-built WP optimization stack.
Our customer support team is here to answer your questions. Ask us anything!
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I called their customer service several times, most of the time for non-critical reasons, mostly “how-to” inquiries. They manage to answer in less than 30 minutes. And bear in mind that due to the timezone difference my 4:00 PM is their 8:00 AM. They spent time assisting me, even when it wasn’t something from their end.
Speaking about customer service, I was impressed by the human touch. Let me explain: at the beginning, the payment was made via bank transfer, with about a 1 week delay. Three years in a row they took my word that the transfer was underway.
“Thank you so much for all your help. You are one of the best hosting companies I have ever dealt with in my years of using the Internet. I will gladly give your name out to the many businesses I know in my area as a good reference to you and your staff.” Silverbirdhosting ride on..
I admit that I have become jaded and cynical about tech support these days, presuming I won't get real answers in any kind of reasonable amount of time. I sometimes forget how different it is at Hycarehost. Thanks for another reminder that, at least somewhere in my world, someone takes customer service and tech support seriously.